Privacy & Security Policy
About This Notice
- We gather information from you, your transactions with us, and other sources.
- We use your information to conduct our business and provide our services to you.
- We limit access to your information and use safeguards to help protect it.
- You may review and correct your information.
Why Do You Need To Collect My Personal Information?
We collect and use personal information to respond more completely to your requests for products and services we offer, as well to service your relationship with us and any account you may have with us. We also collect personal and other information to make you aware of products and/or services likely to interest you.
What Personal and Other Information Do You Collect and/or Maintain?
We collect information about you to provide our services to you. This is called Nonpublic Personal Information or “NPI” if it identifies you and is not available to the public. We collect information from some or all of the following sources. We’ve provided a few examples for each source, but not all may apply to you.
- Any information you provide to us on applications or forms when you request a product or service. This information may include your name, your address, your or telephone number.
- Information we receive about your transactions with us, our affiliates or others, such as your account balance, payment history and credit card usage.
- Information, such as your e-mail address, that you provide to us when you register to receive communications from us or when you communicate with us through our customer service facility, or otherwise correspond with us.
- We also collect other, non-personal information, which is broadly defined as any information that is not and cannot be directly associated with you. An example would be your zip code. Besides the information we collect from you, we may also receive information about you from other on-line or off-line sources.
How Do You Use The Personal and Other Information You Collect?
We use the personal information you supply to us for several purposes, such as to provide to you the service(s) or product(s) that you request, to service your account, and to keep you informed about services that may interest you.
We may also use your personal and other information to enhance your experience on our website(s) by displaying content based on your preferences and/or to send information to you about additional products or services in which you may be interested.
We may assemble data to determine how Internet web browser “spiders” crawl the Internet and whether they are engaged in malicious activity on our website . If we assemble this data and provide it to external parties, our user’s personal information (such as their name, email address, IP address, and other information specifically tagged to your identity) will never be attached to or included in the aggregated data. Please note, public data our users provide us, such as log files of their site’s visitors, may be included in the aggregate data, reports and statistics.
With Whom Do You Share My Information?
Body Temple Physical Therapy, Inc. will share NPI about you only as permitted by law. We restrict access to your NPI to our employees and others who we feel must use it to provide our services to you. Their use of NPI is limited by law, our employee code of conduct, and written agreements where appropriate.
By submitting your request, you are consenting to being contacted by us through any means, based on the information you provide to us, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state Do Not Call List or the Do Not Call List of any specific institution. If, after you are contacted by us, you do not wish to be contacted by us again, you must make a request to us not to be contacted.
As permitted by law, we may also share your personal and other information with a third party that provides a service or supplies a specific functionality to us, such as a call center operator. These service providers will be provided only with the information necessary for them to perform their functions and may not share any of the provided information with others for any purpose whatsoever.
Are There Any Other Circumstances Where You Disclose My Information?
We may be required to share your information with law enforcementor government agencies in response to subpoenas, court orders or other forms of legal process. We may elect to share information when, in our reasonable judgment, such sharing is necessary or appropriate for the investigation or prevention of illegal activities, including actual or suspected fraud, real or potential threats to the physical safety of any person or otherwise as required by law.
Why do you ask for my e-mail address?
We collect your e-mail address so we can send you e-mails concerning your transactions, our services, to provide you information, and for marketing purposes.
What about website security?
Our security measures help ensure that your data is secured so others cannot access it while in transit. We limit access to our servers and require our employees to adhere to high standards of ethics and integrity in performing their jobs.
What about links to other websites?
Portions of our website may contain advertising or informational links to other resources on the Internet owned and operated by third parties. These websites are not owned or maintained by us. The links are provided for convenience only to help you identify and locate other Internet resources that may interest you. However, the links are not intended to be referrals or endorsements of those sites or endorsements of the products and services offered on those sites.
The links are not intended to state or imply that we sponsor, are affiliated or associated with, or are legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected therein. The links are maintained by their respective organizations, and those organizations are solely responsible for the content of their own sites, and the products and services offered on their sites. Viewing such third party sites is entirely at your own risk. We encourage you to review the privacy policies and disclaimers for those sites.
Can I Correct or Remove My Personal Information?
If you believe there are factual errors in any of the information you have submitted to us, please contact us and advise us of the error. To protect your privacy and security we may require that you verify your identity before we change personal information.
Special Notification – Children’s Privacy
We do not knowingly collect, use or share personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the products and/or services offered on our website(s) only in conjunction with permission or consent from your parents or guardians.
Special Notification – California Residents
California residents who provide us with their personal information may request certain information regarding disclosures made to third parties for direct marketing purposes, including the names and address of those to whom such disclosures have been made. Such requests must be submitted to us at the following mailing address: California Privacy Request, Body Temple Physical Therapy, Inc., 391 51st Street, Oakland, CA 94609. This request may be made only once per calendar year.
We reserve the right to change our Privacy & Security Policy without advance notice. Should any new policy go into effect, we will post it on this site, and the new policy will apply only to information collected after that point.