Current COVID-19 Response and Safety Information.
January 25, 2021: The State of California has lifted its Stay at Home Order and Alameda County is in the purple tier.
Even during the statewide order, in cooperation with the County of Alameda, we are considered non-essential healthcare providers and were allowed to stay open during the Alameda County Stay at Home Orders. Our staff and clients remain healthy and we are receiving our vaccines as they become available.
We have strict policies in place to help prevent the spread of COVID-19 to you and our loved ones. We want to assure you that we take the health and well-being of our community, clients, and associates very seriously. Like you, we’re closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic. We continue to offer Telehealth options for your safety. We also offer in-person sessions with modifications per the previous order, as “non-urgent medical and dental care may remain open with modifications.”
In-Person Session Modifications
Our therapists wear N-95 masks and everyone in the building must wear face coverings. To help prevent the spread of COVID-19, we practice social distancing and hand-washing in the waiting room. After you wash your hands, we take you back to our well-ventilated (the building has HEPA HVAC and each room has air filters) and sanitized treatment room, where we take your temperature and check in.
We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our clients and communities as needed.
In order to keep everyone’s risk as low as possible, we ask that in-person clients:
1. Prepay for their reservation 24-hours prior to their appointment time.
2. Pass the COVID screen questionnaire prior to every session.
3. Agree to and sign a COVID-19 waiver.
(links to above policies are available after successfully booking an appointment. New clients must prepay for any first service).